Contact Us

We're Here to Make Every Experience Better

At Lorcavino, we believe that exceptional customer care is an essential part of a great shopping experience.

Whether you need assistance choosing a product, checking an order, understanding our shipping arrangements, or requesting after-sales support, our team is committed to providing helpful guidance and clear communication every step of the way.

We aim to make every interaction straightforward, personal, and dependable.

How We Can Help

Our customer support team is available to assist with:

• Product Information — Questions about product features, specifications, availability, and usage.

• Order Assistance — Help with order confirmations, order details, and status updates.

• Shipping & Delivery — Information about shipping arrangements, delivery estimates, and tracking.

• Returns & Refunds — Guidance on return eligibility, refund requests, and related procedures.

• General Inquiries — Assistance with other questions or concerns regarding your shopping experience.

For answers to frequently asked questions about orders, payments, shipping, returns, and refunds, we also recommend visiting our FAQ page.

Get in Touch

For personalized assistance, please contact us through the following official channels.

Brand Name
Lorcavino

Legal Business Name
Liuzhou Qipuyujing E-Commerce Co., Ltd.

Customer Support Email
service@lorcavino.com

Registered Business Address
Room 27-3, Unit 2, Building 13, Evergrande Yujingwan, No. 8 Heyuan Road, Yanghe Avenue, Yufeng District, Liuzhou, Guangxi 545000, P.R. China

Our Commitment to You

At Lorcavino, we value your trust and take every customer inquiry seriously.

We are committed to communicating clearly, handling requests responsibly, and providing practical assistance throughout your shopping journey.

Thank you for choosing Lorcavino. We appreciate the opportunity to serve you and look forward to making your experience with us a positive one.

Lorcavino Customer Support Team