Shipping Policy

Reliable Shipping. Clear Expectations.

At Lorcavino, we understand that receiving your order on time is an important part of your shopping experience.

We work with logistics providers and fulfillment partners to coordinate order preparation, shipping, and delivery as efficiently as possible.

This Shipping Policy explains our order processing procedures, estimated delivery times, shipping fees, tracking arrangements, and other important delivery information.

Please review the following details before placing your order.

1. Order Processing Time

Orders are typically processed within:

1–5 business days

Processing begins after successful payment confirmation.

During this period, we prepare your order, verify the necessary information, and coordinate fulfillment arrangements.

Processing times may vary depending on:

• Order volume and demand.

• Weekends and public holidays.

• Promotional campaigns and seasonal periods.

• Product availability and inventory conditions.

• Additional verification or fulfillment requirements.

• Other circumstances affecting order preparation.

Orders placed on weekends or public holidays will generally begin processing on the next available business day.

Please note that order processing time is separate from shipping transit time.

Once your order has been dispatched, you will generally receive a shipping confirmation email containing your tracking information.

2. Estimated Delivery Time

After shipment, the estimated delivery time is:

<badge color="success">10–20 business days</badge>

This estimate refers to the transportation period after dispatch and does not include the initial order processing period.

The overall delivery timeframe generally consists of:

1. Order processing: 1–5 business days.

2. Shipping transit: 10–20 business days after dispatch.

Actual delivery times may vary depending on:

• Destination country or region.

• Local postal and delivery services.

• Customs inspections and clearance procedures.

• Carrier operations and transportation conditions.

• Seasonal demand and public holidays.

• Weather disruptions or other circumstances beyond our reasonable control.

Delivery estimates are provided as a general guide and are not guaranteed delivery dates unless expressly stated otherwise.

3. Shipping Fees

We currently offer standard shipping options for eligible destinations.

Standard Shipping Fee: $33.99 USD

The applicable shipping fee will be displayed during checkout before you confirm your purchase.

The final amount may depend on the shipping options and destination available for your order.

Please review your order summary carefully to confirm the shipping charge before completing payment.

4. Fulfillment & Shipping Origin

To support efficient order preparation and delivery, orders may be fulfilled through our own facilities or trusted fulfillment partners.

The actual fulfillment arrangement may depend on:

• Product availability.

• Inventory location.

• Destination country or region.

• Logistics arrangements.

• Operational requirements.

As a result, orders may be dispatched from different fulfillment locations depending on the circumstances.

We do not guarantee that every order will originate from a specific warehouse, country, or shipping facility.

Our objective is to coordinate an appropriate fulfillment arrangement for each order.

5. Tracking Your Order

Once your order has been dispatched, we will generally send a shipping confirmation email containing your tracking number and available tracking information.

You can use the tracking details to monitor the shipment as it moves through the delivery network.

Please note:

• Tracking information may not appear immediately after dispatch.

• Initial tracking updates may take several business days to become available.

• Updates depend on the carrier's scanning and reporting procedures.

• Some international shipments may have limited tracking updates during certain transportation stages.

If your tracking information remains unavailable or you have questions about your shipment, please contact our customer support team.

Email: service@lorcavino.com

6. International Shipping

Lorcavino offers international shipping to eligible destinations where suitable delivery services are available.

Shipping availability may vary depending on:

• Destination country or region.

• Local import and delivery restrictions.

• Carrier service coverage.

• Customs requirements.

• Other logistical limitations.

If we are unable to fulfill an order to your selected destination, our customer support team will contact you regarding the available options.

Customers are responsible for ensuring that the products they purchase can legally be imported and received in their destination location, subject to applicable consumer protection laws.

7. Shipping Delays, Lost or Missing Packages

Although we work with logistics partners to support reliable delivery, delays may occasionally occur during transportation.

Possible causes include:

• Customs inspections or clearance delays.

• Carrier service interruptions.

• Incorrect or incomplete delivery information.

• Severe weather conditions.

• Peak-season shipping volumes.

• Other unexpected logistical circumstances.

What Should I Do If My Package Is Delayed?

If your tracking information has not been updated for an extended period or your package appears to be delayed, please contact our customer support team.

To help us investigate, please provide:

• Your order number.

• Your tracking number.

• Your shipping destination.

• A brief description of the delivery issue.

Our team will review the available shipping information and coordinate with the relevant logistics provider where appropriate.

If a package is confirmed to be lost or otherwise requires further action, we will work with you to determine an appropriate resolution in accordance with our applicable policies and consumer protection requirements.

8. Updating Your Shipping Address

If you need to correct or update your shipping address, please contact us as soon as possible after placing your order.

Address changes may be requested before your order enters processing or shipment preparation.

Please note:

• Address modifications are subject to order status.

• Requests cannot be guaranteed once fulfillment has started.

• Changes may no longer be possible after an order has been dispatched.

• Additional delivery arrangements may depend on the carrier's capabilities.

To request an address update, please contact:

Email: service@lorcavino.com

Please include your order number and the corrected shipping details.

9. Shipping Address Accuracy

Customers are responsible for ensuring that all shipping information entered during checkout is accurate and complete.

Please carefully verify the following information:

• Recipient's full name.

• Street address and building details.

• Apartment, unit, or suite number where applicable.

• City and state or province.

• Postal or ZIP code.

• Country or region.

• Contact telephone number, where required.

Your shipping address may be different from your billing address.

Incorrect or incomplete address information may result in delivery delays, unsuccessful delivery attempts, or additional arrangements with the carrier.

If you notice an error after placing your order, please contact us immediately.

10. Order Processing Schedule

Orders are generally processed during regular business days.

Business days exclude weekends and applicable public holidays.

Orders placed outside regular processing days will normally begin processing on the next available business day after payment confirmation.

During promotional campaigns, seasonal shopping periods, or unusually high order volumes, additional processing time may occasionally be required.

We appreciate your patience while our team coordinates the preparation and dispatch of your order.

11. Contact Information

If you have questions about shipping fees, delivery estimates, order tracking, address updates, or other delivery-related matters, please contact our customer support team.

Brand Name
Lorcavino

Legal Company Name
Liuzhou Qipuyujing E-Commerce Co., Ltd.

Customer Support Email
service@lorcavino.com

Business Address
Room 27-3, Unit 2, Building 13, Evergrande Yujingwan, No. 8 Heyuan Road, Yanghe Avenue, Yufeng District, Liuzhou, Guangxi 545000, P.R. China

We appreciate your trust in Lorcavino and remain committed to providing a clear, dependable, and convenient delivery experience.

Lorcavino

Thoughtfully Selected. Reliably Delivered.